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Privacy Policy

1. Introduction At Upside Funding Limited (“Upside Funding,” “we,” “our,” or “us”), we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using Upside Funding’s website, evaluation programs, or funded trading accounts, you agree to the terms outlined in this Privacy Policy.

 2. Information We Collect To provide our services, we collect the following types of personal data:

  • Personal Identification Information: Full name, date of birth, nationality, and government-issued identification (passport, driver’s license, etc.).
  • Contact Information: Email address, phone number, mailing address.
  • Financial Information: Payment details, billing address, bank account information, cryptocurrency wallet addresses.
  • Trading Data: Trade history, performance metrics, account activity, and evaluation results.
  • Technical Data: IP address, browser type, operating system, device identifiers, and usage data.

We do not collect any additional personal data unless voluntarily provided by the user during their interactions with our platform.

3. How We Use Your Information Upside Funding collects and processes your information for the following purposes:

  • To create and manage your account.
  • To process payments, refunds, and profit withdrawals.
  • To evaluate your trading performance and eligibility for funding.
  • To comply with regulatory and legal obligations, including fraud prevention and anti-money laundering (AML) measures.
  • To provide customer support and respond to inquiries.
  • To enhance website security and optimize user experience.
  • To send transactional and promotional communications (opt-out available).

4. Sharing of Information We may share your information with third parties under the following circumstances:

  • Regulatory Compliance: We may disclose data when required by financial regulators, law enforcement, or legal proceedings.
  • Service Providers: Third-party providers (payment processors, trading platform providers, KYC/AML verification services) may access limited data necessary for their functions.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.
  • Business Partners & Affiliates: If you opt into referral or partnership programs, relevant information may be shared with affiliated partners.

Upside Funding does not sell or rent your personal data to third parties.

5. Data Storage & Security We implement strict security measures to protect your personal information, including:

  • Encryption: Secure Sockets Layer (SSL) encryption for data transmission.
  • Access Control: Restricted access to personal data, granted only to authorized personnel.
  • Data Retention: We retain personal data only as long as necessary to fulfill legal, operational, and contractual obligations.

While we take extensive precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

6. Cookies & Tracking Technologies Upside Funding uses cookies and similar tracking technologies to enhance user experience. These technologies help us:
  • Store user preferences and login details
  • Analyze website traffic and improve platform functionality.
  • Prevent fraudulent activity and maintain security.
  • Users can manage cookie preferences through browser settings. However, disabling cookies may impact platform performance.

7. Your Rights & Choices Depending on your location, you may have the following data protection rights:

  • Access & Correction: Request access to your personal data and correct inaccuracies.
  • Deletion: Request the deletion of personal data under applicable laws.
  • Opt-Out: Unsubscribe from marketing communications.
  • Data Portability: Obtain a copy of your personal data in a structured format.
  • Restriction & Objection: Limit processing or object to data processing in specific situations.

To exercise your rights, contact us at support@thefundingupside.com.

8. KYC Verification & Compliance To ensure regulatory compliance, Upside Funding requires all traders to complete Know Your Customer (KYC) verification. This includes identity verification, proof of residence, and, in some cases, source-of-funds verification. Failure to complete KYC may result in account restrictions or termination.

9. Children’s Privacy Upside Funding’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If a minor has provided us with personal information, we will take steps to delete it immediately.

10. International Data Transfers As a global firm, we may transfer personal data across international borders, including to jurisdictions with different data protection laws. By using our services, you consent to such transfers, provided they comply with applicable legal standards.

11. Changes to this Privacy Policy Upside Funding reserves the right to modify this Privacy Policy at any time. Any significant changes will be communicated via email or website notifications. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information For any questions or concerns about this Privacy Policy, you may contact us at:

Upside Funding Limited
Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy, Central, Hong Kong

Email: support@thefundingupside.com

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